Refund policy
At Crazzyfit, your satisfaction is our priority. If you're not 100% happy with your purchase, we're here to help.
Returns Eligibility
We accept returns under the following conditions:
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The item must be unused, unworn, and in original condition with tags
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Return request must be raised within 3 days of delivery
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We request you to provide unboxing video and images while raising return/refund ticket to support you concern
How to Request a Return
To initiate a return, please contact or DM our support team with your order number on our official Whatsapp 9326145727
Our team will guide you through the process asap.
Return Shipping
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If the return is due to a wrong or damaged product, we will arrange a free pickup
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For size or preference-based returns, the customer may be responsible for return shipping charges
Refunds
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We do not refund to your original payment method
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Once eligible, the refund amount will be credited to your personal CRAZZYFIT wallet within 5-7 days only after we receive and inspect the returned item
Exchanges
We currently do not offer direct exchanges. If you need a different size or style, please return the item and place a new order.
Non-Returnable Items
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Requests raised beyond 3 days from the day of item delivered
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Items damaged due to misuse or wear and tear
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Return requests raised without proper unboxing video and images will not be entertained
Contact Us
Have questions or need help with a return? Kindly reach out to us:
Whatsapp: 9326145727
Email: support@crazzyfit.in
Address: M2G Creations Pvt. Ltd., Goregaon East, Mumbai, Maharashtra 400097
Working Hours: Monday to Saturday, 11 AM – 5 PM